Comments:

purplecigar - 2004-06-25 12:14:14
It IS sad, isn't it? I'm not sure I'd know how to respond if someone other than a person of Indian heritage answered the phone and was actually pleasant when I called Dell for tech support.
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Neko - 2004-06-25 12:42:35
Wow! Verizon has KICK-ASS customer service too. I switched from AT&T Wireless because they sucked so bad at it. I wonder if it's something cell phone companies are evolving to in order to get more customers? ALL companies should strive for that. They used to. What happened?
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WifeMotherMe - 2004-06-25 13:12:34
WOW!! A real english speaking rep! Unheard of!! Oh man I would almost pay to get to deal with someone just ever now and then who speaks eglish!
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